Black Marble

Refund Policy

You can always contact us for any return question at michelle.phan@tasmaniaseaurchin.com.au.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Unfortunately, we cannot accept returns on sale of seafood items.

Refunds

We will notify you once we’ve received your email, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Last updated: [22/6/2021]